Overall Satisfaction Rating
- 5 stars
Geek Group Analysis
We filed a declare document . My personal tv ceased operating (bluish display). We labeled as finest purchase, they directed me to TECHNICAL GROUP with a failed experimented with fix this issue. I paid $1500 the tv plus $398 the incredible guaranty when my television recommended their treatments, and from now on i will be after one MONTH looking forward to part to come in. no maintenance big date, and every opportunity we phone they let me know it will probably can be bought in WEDNESDAY, https://besthookupwebsites.net/mytranssexualdate-review/ this has been 4 WEDNESDAYS now. This has become the worst skills actually ever! They said this could be to 3 months that I would personally need wait for ROLE before they look at it is changed. just how do other people create without the items they pick and just how long become we suppose to wait patiently for any products we spend added guaranty to feel set? Never pay a cent for guaranty. It’s not worth it and it’s really perhaps not gonna let your situation by seated about and waiting for terrible service!
Owned big television from ideal Buy on for $. Bought GEEK Squad, complete Tech agreement for your installations and 1 yr. solution plan for $100. They developed 4 appts., and terminated each appt. just era before install. Each appt. cancelled because out-of-stock. But, is recommended everytime that gear was at INVENTORY. Now, , gotten (5th see) another mail of termination as a result of products are out-of-stock. We still have no my latest television, reimbursement of $ to Top purchase, nor the nerd group fee of $. Is told through ideal Buy Co., they’d perhaps not reimburse the technical group $100 fee.
Purchased something agreement for a big television. Also known as several times. They solution, defeat tips and say goodbye. Had a few visits for any technical to reach. They cannot program and don’t name. Support service really does absolutely nothing. television however not working correctly. Better purchase will perform nothing to fix the issueplete run around. Usually do not spend your cash on provider contracts. They cannot stand behind them.
I purchased an item through ideal Buy with a 2 12 months nerd Squad security program. I returned the product (unopened) and was given full reimbursement rapidly through finest Buy but technical Squad refused to reimburse the expense of the cover plan. I attempted via telephone together with internet based cam – both rejected. When it was in fact stated upfront while I purchased the plan that there is no refund, I would not need purchase it.
Spinning an evaluation as they could actually mend the problem on a single time after conversing with the manager in charge. Solomon was available in to my personal home and was able to fix every little thing I needed in gaming computer. Really appreciated your own timely responses.
Appointment confirmed with technical group customer service for 2-6pm and also the agent calls me each morning that they’re going to my personal room from 12-2pm that we’m maybe not home. Representative Solomon from Orlando room nerd Squad tells me that i must reschedule my appt. Bad support service.
Among the many worst experiences. Have a LG automatic washer and have technical Squad cover for 4 age. The machine reduces in three months. Parts was changed from the outdoors organization. Maker once more reduces 4 hours within the last 24 months. Every time the role are replaced. The 5th times parts are replaced, I inquire to get the maker replaced. They tell me if role exists then there’s no reason to change the entire maker. Thus I reserve the consultation to allow them to install the busted parts.
