Heres how you can get yet another SIM card but still keep the existing Vodacom amount.
There are many reasons you may want a unique SIM. You may have lost otherwise broken your current SIM or if you need certainly to replace your SIM to have a smaller MicroSIM otherwise NanoSIM credit to complement into the a separate tool.
Thankfully, which doesnt signify you ought to get yet another count. You could do an effective Vodacom SIM swap but still keep your dated count, whether or not youlso are to your Prepaid or Deal.
Keep in mind
- When performing an excellent SIM swap, your characteristics are nevertheless undamaged as a result of the functions getting connected with the smartphone number and never the new SIM count.
- The latest PIN and you can PUK numbers of your SIM cannot function as the identical to the outdated SIM card.
- Your RICA advice will also be gone to live in the fresh SIM in the event the SIM change works.
Benefits associated with a SIM exchange
- You reach keep the smartphone amount toward the SIM.
- You retain your entire current bundles, properties and you will airtime.
- You retain your savings and you can advertising (when the appropriate).
How to manage a prepaid service SIM exchange
- Purchase an alternative Prepaid service beginning pack and you may register it to possess RICA.
- Dial 136 on the newest SIM.
- Find the choice to use your old cellphone matter.
- You might be routed to help you a call centre agent who’ll do the SIM exchange to you.
- Place your the brand new SIM into your equipment. It entails anywhere between a couple and you can a day up until the the brand new SIM cards was triggered.
Simple tips to create a contract SIM swap
If you would like exchange the SIM to complement a special product which takes a smaller SIM or you forgotten the SIM, visit your nearest Vodacom shop and something of shop assistants allows you to improve change. Please note that there are an effective SIM-credit activation commission.
Ensure that you need all of them with your:
- Your own South African ID or passport.
- Your existing Vodacom smartphone number (for those who have you to).
- An effective changeable contract SIM (you can purchase that any kind of time Vodacom Store).
- You will need to RICA once you get a separate SIM therefore have your evidence of house useful.
The shop assistant allows you to complete the required records. The fresh new SIM exchange might possibly be processed immediately as well as your the brand new SIM could be productive in approximately 2-twenty four hours.
Have you heard of fraudulent SIM swaps?
This is when crooks create a fake SIM exchange to gain accessibility your information. Find out more about it works and you may you skill to guard yourself within fraudulent SIM exchange function.
In an effort to treat ripoff, Vodacom will send your a contact while the a preventative measure so you can notify your you to definitely a good SIM exchange has been questioned to suit your number.
- For those who did demand the latest SIM swap, it would be processed just after couple of hours.
- For those who failed to request the SIM swap, you could potentially stop the consult ahead of it’s processed from the getting in touch with 135.
For more help and advice, head to Vodacom Assist me.
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